About
Highly proactive Virtual Assistant and Business Manager with over 8 years of experience in administrative, HR, and financial services, poised to drive efficiency in a fast-paced private lending business. Expertly leverages Google Workspace, HubSpot CRM, and data analysis to streamline operations, optimize workflows, and enhance productivity. Proven ability to manage complex communications, conduct critical research, and execute impactful marketing strategies for sustained business growth.
Work
Sarlexin Integrated Services
|Human Resource Officer/Business Manager
Ekiti, Ekiti State, Nigeria
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Summary
Managed human resource functions and business operations, optimizing efficiency and supporting strategic decision-making within a dynamic service environment.
Highlights
Optimized task prioritization and scheduling, improving overall team efficiency by 25%.
Streamlined email management processes, ensuring prompt responses to clients and prospects for enhanced communication flow.
Organized and maintained a centralized database for critical documents, reducing retrieval time by 30%.
Conducted in-depth internet research to gather loan-related information, contributing to informed business decisions and strategic planning.
Unity Bank Plc
|Marketer/Relationship Officer
Opebi, Lagos State, Nigeria
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Summary
Managed client relationships and executed marketing campaigns to drive customer engagement and contribute to revenue growth in a banking environment.
Highlights
Managed client communications through email, ensuring timely and effective responses to maintain strong relationships.
Developed and executed targeted email marketing campaigns, increasing customer engagement and satisfaction by 10%.
Collaborated cross-functionally with teams to implement strategies that enhanced sales performance and customer relationship management.
Analyzed client data to identify new marketing opportunities, directly contributing to a 2% growth in revenue.
Education
Ekiti State University
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Postgraduate Diploma
Education
Olabisi Onabanjo University
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Bachelor of Science (B.Sc.)
Microbiology
Languages
English
Yoruba
Certificates
Artificial Intelligence / Machne Learning
Issued By
3MTT
Soft Skills for Career Success
Issued By
Jobberman
Digital Skills for Brighter Future
Issued By
Jobberman
Virtual Assistant Training
Issued By
ALX
AI Career Essentials
Issued By
ALX AI Career Essentials
Integrated Digital Marketing
Issued By
La Plage Meta Verse
Skills
Administrative Support
Task Prioritization, Calendar Scheduling, Email Management, Document Organization, Workflow Optimization.
Virtual Assistant Tools
Google Workspace (Docs, Sheets, Drive), HubSpot CRM, Canva.
Data Analysis & Research
Basic Data Analysis, Internet Research, Client Data Analysis.
CRM Management
HubSpot CRM Optimization, Lead Tracking, Client Data Management.
Marketing & Communications
Email Marketing, Social Media Management, Content Calendars, Lead Generation, Event Coordination, Client Communications.
Business Management
Operational Efficiency, Strategic Decision-Making, Process Improvement.
Human Resources
HR Operations, Team Efficiency.
Sales & Relationship Management
Customer Engagement, Customer Satisfaction, Sales Strategies, Client Relationship Management.